Introduction

iHuman Ltd. is committed to upholding the highest standards of conduct and ethics in all of its activities. This Code of Conduct outlines the principles and expectations that all staff, volunteers, partners, and stakeholders are required to follow when representing iHuman Ltd. We are committed to ensuring a safe, respectful, and inclusive environment for everyone involved in our work.

This Code is intended to guide behavior in a manner consistent with iHuman Ltd.'s values, mission, and legal obligations. Compliance with this Code is mandatory for all individuals who work with or represent iHuman Ltd., whether in person or online.

Core Values and Ethical Principles

• Respect for Individuals: We will treat all people with dignity and respect, valuing the diversity of our team, volunteers, donors, and beneficiaries.

• Integrity and Transparency: We will act with honesty and transparency in all of our dealings, ensuring that we maintain trust with all stakeholders.

• Accountability: We will be responsible for our actions and decisions, ensuring that we uphold the highest standards of performance and ethical conduct.

• Commitment to Safeguarding: We will prioritize the safety and well-being of children, vulnerable adults, and all individuals we serve or engage with.

• Collaboration: We will work together to foster a spirit of cooperation and teamwork, both within iHuman Ltd. and with our partners and stakeholders.

Expected Standards of Behavior

• 3.1 Professionalism and Respect

  • Treat all individuals with respect and courtesy, irrespective of their background, race, religion, gender, sexual orientation, or other personal characteristics.

  • Use inclusive language and behavior, ensuring that all communications are respectful and welcoming.

  • Maintain a high standard of professionalism in all interactions, whether with colleagues, beneficiaries, donors, or other stakeholders.

• 3.2 Child Protection and Vulnerable Adults

  • Ensure the protection of children and vulnerable adults from all forms of abuse, exploitation, and harm.

  • Follow all child protection policies and procedures, including the reporting of any concerns related to child safety.

  • Adhere to iHuman Ltd.'s safeguarding guidelines in all interactions with children and vulnerable adults.

• 3.3 Anti-Bullying, Harassment, and Discrimination

  • iHuman Ltd. is committed to providing a safe and respectful environment free from bullying, harassment, and discrimination.

  • Refrain from any behavior that could be construed as bullying, harassment, or discriminatory towards others, whether on the basis of gender, age, race, religion, disability, or any other factor.

  • Report any incidents of bullying, harassment, or discrimination immediately to a supervisor or designated safeguarding officer.

• 3.4 Ethical Fundraising and Financial Management

  • Ensure that all fundraising activities are conducted ethically, with transparency and in compliance with legal and regulatory standards.

  • Handle financial transactions with integrity, maintaining accurate records and ensuring the proper use of funds in accordance with donor intentions and iHuman Ltd.'s mission.

• 3.5 Compliance with Laws and Policies

  • Comply with all relevant laws, regulations, and iHuman Ltd. policies, including data protection, privacy, health and safety, and anti-corruption laws.

  • Adhere to the ACNC’s governance standards and regulatory requirements for registered charities.

Responsibilities in the Workplace

• 4.1 Accountability and Reporting

  • Individuals are responsible for their actions and must ensure their behavior aligns with the principles outlined in this Code of Conduct.

  • Any concerns regarding potential breaches of the Code of Conduct should be reported promptly. iHuman Ltd. will take all reports seriously and investigate them in a fair and confidential manner.

• 4.2 Confidentiality

  • Respect the confidentiality of sensitive information, including personal details about beneficiaries, staff, and donors.

  • Do not disclose confidential information unless required by law or authorized by iHuman Ltd.

• 4.3 Health and Safety

  • Ensure that all activities are conducted in a safe manner, following health and safety guidelines and best practices.

  • Report any safety concerns immediately to the designated safety officer or appropriate authority.

Conflict of Interest

• Staff, volunteers, and partners must avoid situations where personal interests conflict with their duties and responsibilities to iHuman Ltd.

• Any potential conflict of interest should be disclosed to management as soon as it arises.

• Decisions made in the course of work should prioritize the best interests of iHuman Ltd. and its mission.

Social Media and Public Communications

• When representing iHuman Ltd. on social media or other public forums, individuals should always act with professionalism and uphold the values of the organization.

• Ensure that all public communications, whether in person or online, reflect positively on iHuman Ltd. and do not harm its reputation.

Breaches of the Code of Conduct

• 7.1 Disciplinary Actions

  • Any individual found in violation of this Code of Conduct may be subject to disciplinary action, which could include verbal or written warnings, suspension, or termination of employment or partnership, depending on the severity of the breach.

  • In cases of serious misconduct or illegal activity, iHuman Ltd. will take appropriate legal action.

• 7.2 Reporting Breaches

  • Individuals should report any breaches of the Code of Conduct to their supervisor, the designated safeguarding officer, or the HR department.

  • iHuman Ltd. is committed to ensuring that no individual will face retaliation for reporting concerns in good faith.

Conclusion

By adhering to this Code of Conduct, we ensure that iHuman Ltd. remains a trusted, respected, and ethical organization. We are committed to the values of integrity, respect, and responsibility, and we encourage all individuals associated with iHuman Ltd. to uphold these standards in all interactions.

This Code of Conduct is reviewed periodically to ensure its relevance and effectiveness in guiding our actions. All individuals working with or on behalf of iHuman Ltd. must familiarize themselves with and comply with this Code.