iHuman Ltd. is committed to ensuring the privacy and protection of all visitors and stakeholders, including users, donors, volunteers, and partners. This policy outlines how we collect, use, and safeguard personal information.

1. Information We Collect from Website Visitors When you visit our website, we may gather information such as your IP address, browser type, and other technical details for administrative purposes and statistical analysis. This information generally does not identify you personally. We use cookies to help recognize you during future visits, speed up website access, and enhance your experience by storing preferences and tailoring content. While most browsers accept cookies by default, you have the option to disable them through your browser settings. Please note that disabling cookies may limit certain functionalities on our website.

2. Information We Collect from Registered Users (e.g., Fundraisers) If you choose to register on our website, we will collect your name, title, email address, postal address, and phone numbers (if provided). You may also voluntarily provide sensitive personal data during the registration or form submission process. By using our website, you consent to the processing of your personal and sensitive data. We will not share your information with third parties without your explicit consent.

3. Information We Collect When You Make a Donation When making a donation through our website, we collect your full name, billing address, and other relevant details for the purpose of processing the donation via our payment partner. We ensure your payment information is securely processed and stored.

4. How iHuman Ltd. Uses Your Personal Information We respect your privacy and will only use your information for the purposes stated within this policy. We will never share your personal information with third parties without your consent unless required by law. This policy applies to all stakeholder data, including information provided by users, donors, volunteers, employees, partners, and any other individuals with whom we interact.

5. Keeping Your Data Secure We implement strict security measures to safeguard your personal data against unauthorized access, loss, or damage. We retain your information for as long as necessary to fulfill the purposes for which it was collected or as required by law.

6. Information About Other Individuals If you provide information on behalf of someone else, you confirm that you have their consent to act on their behalf and to provide consent for the processing of their personal data, including sensitive information.

7. Information From Other Sources We may gather information about you from third-party applications or services (e.g., social media platforms) that you interact with. The data collected may include your name, user ID, profile picture, and other public details based on your privacy settings with the third-party service. We will not post any content on your behalf without your permission.

8. Sharing Personal Information with Third Parties We may share certain personal information with trusted third-party service providers for operational purposes, such as technical infrastructure, communication, and analytics. However, we ensure that these providers maintain the same level of privacy and security standards for your data.

9. Cookies, SDKs, and Tracking Technologies Our website uses cookies to improve your experience and allow us to track usage statistics. Additionally, we may use third-party software development kits (SDKs) that allow advertisers and service providers to collect personal information for tailored content and ads. You can disable cookies through your browser settings if preferred, though this may affect certain website features.

   We also use Google Analytics to monitor website traffic and user behavior. Google Analytics uses cookies to track and analyze usage patterns. You can opt out of Google Analytics through the browser plugin available here: https://tools.google.com/dlpage/gaoptout.

10. Social Media Platforms Users may share content from our website on various social media platforms such as Facebook, Twitter, and Instagram. Please be aware that these platforms have their own privacy policies, and we are not responsible for their practices.

11. Donations via the Website Donations made on our website are processed through third-party payment processors, including PayPal, Stripe, and others. These providers have their own privacy and security practices, which you should review when making donations.

12. Access and Control of Your Personal Information You have the right to access, review, update, or delete your personal information at any time. If you wish to exercise these rights or if you no longer wish to receive marketing communications from us, you can contact us at info@ihuman.org.au. You may also opt out of marketing emails by clicking the “unsubscribe” link in the email or Opt-out option on messages including WhatsApp broadcasts.

13. Changes to Our Privacy Policy We may update this privacy policy from time to time. Any changes will be posted on this page and, where applicable, communicated to you through email.

14. Contact Information For any questions or concerns regarding our privacy practices or to request access to your personal data, please contact us at:

    Email: info@ihuman.org.au

    Address: 82A Main Street, Blacktown, NSW, 2148

    Phone: 1800 692 642