At iHuman Ltd., we are committed to providing a high standard of service and support. We take any complaints seriously and have put in place a clear and transparent process for addressing them. If you are dissatisfied with any aspect of our services, we encourage you to contact us so we can resolve the issue promptly and fairly.

1. How to Make a Complaint To file a complaint, please reach out to us using the following contact details:

   Email: info@ihuman.org.au

   Address: 82A Main Street, Blacktown, NSW, 2148

   Phone: 1800 692 642

   We will acknowledge receipt of your complaint and aim to resolve the matter as quickly as possible. We will keep you informed at every step and ensure a fair review of the situation.

2. Our Commitment We are dedicated to resolving complaints in a professional, timely, and respectful manner. If you are not satisfied with the outcome, we will provide you with further information on how to escalate the matter. Your feedback is valuable to us and helps improve the quality of our services.